Shortage of healthcare prfessionals

What are we facing?

Australia and New Zealand are facing a pressing issue that plagues many developed nations—shortages in healthcare professionals. As the demand for quality healthcare continues to rise, the current situation in these countries reflects a critical need for immediate action. We will explore the challenges posed by the shortage, the amplified impact caused by the COVID-19 pandemic, and a solution that holds promise for transforming healthcare delivery.

Addressing the Staffing Crisis:

Australia is projected to experience a shortage of at least 110,000 direct aged-care workers within the next decade, highlighting the urgent need for workforce reinforcement (1). Additionally, a report indicates that an additional 58,000 carers will be required to meet the planned increase in home care places (2). These statistics underscore the pressing nature of the staffing crisis and the necessity for proactive measures to address it.

The COVID-19 Pandemic Effect:

The ongoing COVID-19 pandemic has exacerbated the shortage of healthcare professionals, intensifying the challenges faced by the workforce. The unprecedented pressures brought about by the pandemic have taken a toll on healthcare professionals, with many reporting burnout and mental health issues. This has further underscored the urgency for innovative solutions that support healthcare workers while ensuring patient safety.

The Impact of Staffing Shortages on Healthcare:

The lack of staffing in the healthcare sector has far-reaching implications for the quality of care and public health. Here are some key areas that can be affected:

Access to Care: Patients may encounter difficulties in finding available healthcare providers, leading to long wait times
for appointments and limited availability of certain medical procedures.
Quality of Care: The shortage of healthcare professionals can result in overworked and exhausted
providers, leading to a decrease in the quality of care delivered to patients.
Staff Burnout: Overwork and high stress levels contribute to burnout among healthcare professionals,
resulting in increased turnover rates and further exacerbating the staffing shortage.
Health Disparities: Underserved communities, particularly in rural areas, are disproportionately affected by t
he shortage of healthcare professionals, leading to unequal access to quality healthcare services.
Cost of Care: The scarcity of healthcare professionals drives up the cost of care as the demand for
services increases, leading to higher charges from providers.


The shortage of healthcare professionals in Australia and New Zealand, mirrored in many other countries, necessitates urgent attention and innovative solutions. The advent of transformative technologies and platforms offers hope for the healthcare industry. By investing in these solutions, the sector can enhance patient care, improve workflow efficiency, and build a more resilient healthcare system. It is crucial that stakeholders come together to address the staffing crisis, ensuring access to quality healthcare for all and alleviating the burden faced by healthcare professionals.

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(1) CEDA – Duty of care: Meeting the aged care workforce challenge​
(2) Unfinished business: practical policies for better care at home – Grattan Institute